Technology Director

Location: London

Contract Type: Permanent

Ref. 1304

Technology Director | London (Hybrid) | Full-time/Perm

 

We're on the lookout for a Technology Director to lead our clients growing technology function and play a key role in shaping the future of their fast-paced, digital-first retail business.

In this role, you'll own the tech strategy across eCommerce, retail, internal systems, and data. You'll lead a small in-house team and manage their third-party tech partners to deliver exceptional customer and business outcomes. From driving innovation in online platforms to enhancing in-store tech, you'll help them scale smartly and securely.

 

What you’ll be doing:

  • Develop and deliver a tech roadmap aligned with business growth and customer needs

  • Lead internal tech teams and build high-performing partnerships with external vendors

  • Oversee day-to-day IT operations, infrastructure, and support

  • Champion new technologies - AI, personalisation tools, analytics, and more - to drive experience and efficiency

  • Collaborate with senior stakeholders to support digital transformation across the business

 

What you’ll bring:

  • Experience leading tech strategy in a multi-channel or D2C retail environment (Must have)

  • Deep knowledge of eCommerce platforms, POS systems, ERP/CRM, and Cloud infrastructure

  • Strong leadership and communication skills, with the ability to influence at C-suite level and a 'business first' mindset

  • A track record of delivering innovative tech solutions and driving ROI

 

This is a rare opportunity to shape the tech vision in a growing, agile business where digital is at the heart of everything they do.

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